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Thanks for treating our staff with respect

ACER staff aim to treat everyone with courtesy, respect and integrity and to be sensitive to the diverse needs of all our stakeholders. In turn, we expect everyone contacting ACER to offer our staff the same consideration – as workers and as human beings.

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We will do our best to help you in every case, but our staff will not tolerate any rude or aggressive behaviour, including:

  • verbal abuse
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If any caller to ACER engages in such behaviour, staff will warn them clearly that the conversation may be terminated. If the caller continues that behaviour regardless, the call may be transferred to a recorded message indicating they have breached ACER’s protocols.

ACER will respond firmly to any similar emails or social media messages, and we will notify police if anyone visiting ACER offices displays the same behaviour.

Literacy and Numeracy Test for Initial Teacher Education Students
Literacy and Numeracy Test for Initial Teacher Education Students
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Literacy and Numeracy Test for Initial Teacher Education Students
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ABN: 19 004 398 145    Privacy policy    Respectful behaviour

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